Client says yes on consultation and then says no.


I had a client consultation that went really well, but the client was a 9 on a scale of 1 to 10 on committing to do the work. When I asked her what it would take for it to be a 10, she said, belief in herself. I explained (with her permission) that what she was afraid to fail, but what she didn’t realize was that she was failing ahead of time. She said she could totally see that and said yes. We scheduled her 1st session for today, but last night at 9pm she cancelled and stated that she could not afford the coaching at this time.

I wrote back letting the client know that I understood where she was coming from, offered a few tips on weight loss and let her know that I was here for her whenever she was ready to make the decision to move forward. I did this from a place of love for her as a client. I also allowed myself to feel sad, because I knew I could help her.

Today I wake up sad and am in a place of; is the sadness serving me today? When does the sadness become indulgent?

I wrote out a model, but it looks like I’m interrupting it with different thoughts about the circumstance.

C – Client said yes on consult and then cancelled her 1st session
T – I could have helped her.
F – Sad
A – Process emotion by allowing myself to be sad.
R – I have my own back.

Interrupting to me means that I’m having other thoughts and working on them as they come. For example – maybe you didn’t clear everything up during the consult and then I remind myself that I did the best I could at the time and that’s okay. I feel like I’m trying to talk myself out of the emotion here versus having my own back.

So I guess the main question is, when does the sadness become indulgent?