unintentional model:
C: Call with leadership and Molka asks questions
T: Molka is asking questions to put me in a difficult position, to test my competence and to challenge my knowledge
E: disrespected
A: be defensive. Tell her that I would appreciiate if she had brought the issue to be in a one-to-one format before challenging me during leadership meeting. I say for future reference I would appreciate we would bring the issue to me beforehand to explore solutions and present them to Leadership.
R: I dislike Molka. I want to leave my job.
Intentional model
C: Call with leadership and Molka asks questions
T: Molka is Molka with positive and negative qualities and I have no control on what she says or does
F: Curiosity
A: let’s listen and see what she comes up with this time. Listen, breath, allow.
R: Answer her questions in a polite and assertive manner, focusing on the issue.
I would be grateful for your comments on this model.