Client Feedback

Please review this model and check the R line specifically. Thank you.

C: Client says “In-person tuition is better than online as it allows for real-time feedback”
T: That makes no sense
F: Annoyed
A: Justify to the client that I, in fact, do give real-time feedback, tell the client I’m confused at her response, ruminate on this, overthink it by thinking about it for the majority of today, discuss it with partner and my mum.
R: I’m not allowing myself to make sense of the conversation.