Coaching business question #2

Hi Brooke,

For private coaching calls do your coaches initiate the call to a personal number or does the client call the coach? or do they use a service like Skype or Zoom? And are they always video calls if Skype or Zoom? Curious your recommendation.

I currently do private calls that are phone-based, non-video calls and I initiate them. It works well for paid clients. Less than OK for a complimentary session so thinking of switching that up. Thank you!