Coworker model help


Model by default
C- Ex-coworker’s customer sent an email to me
T- I can’t find a satisfying reply for them
F- Frustration
A- I ruminate, overthink, create scenarios in my mind, acknowledge the client I received his email with no response on their asking. I forward it to my boss.
R- I am not satisfied with myself

Intentional model
C- Ex-coworker’s customer sent an email to me
T- I can trust myself to go the right direction
F- Confidence
A- I call my boss, prepare my speech with open questions
R- I trust myself