Dealing with shaming and bullies.

I have a friend who frequently will try to shame me for not calling him. As ridiculous as it is, I struggle to find words to rationale with him. I’ve worked through the model and minimized the impact it has on me.

But I do need help with knowing how to set boundaries with people that try to shame and bully. How might you respond in a scenarios where someone seems to be venting directly at you? Do you have some go to phrases that get you through these unexpected conversations?