Hi, Thanks for the response. I actually had an autocorrect issue on the Ipad. I meant to type RETRAIN myself (in the position as a back up). I’ll be more specific below:
C: B did not obtain insurance authorization on a patient scheduled for surgery.
T That department is a fucking mess
A Spin, complain to my assistant manager, write people up, lose sleep, stew
R I’m a fucking mess
C B did not obtain insurance authorization on a patient scheduled for surgery.
T I can address and fix the issues
A prepare an action list, cross train another employee to fill in, have weekly accountability meetings,retrain myself in surgery scheduling as an additional back up, look for a new scheduler,
R I have a plan for addressing and fixing the issues
Would I then model every separate factual “C”?