Grandparents’ request

Hi coaches

I am struggling with a result line for this intentional model (my unintentional model had a thought that was causing me to feel angry – ‘they shouldn’t ask that’):

C – Have been sheltering in place for 6 weeks and have not seen in-laws/grandparents. Our government regulations state only members of same household can exercise together. Grandparents ask if they can take kids for an outing/exercise.
T – It makes sense that they miss their grandchildren and want to see them.
F – Compassion
A – Calmly explain that we wish to follow the government regulations and suggest zoom meeting instead. Don’t dwell on it. Have my own back.
R – I show up with kindness and integrity (??)

How does that sound? I wasn’t sure how to word the result and if it reflected the thought?