Going through the videos, I’ve noticed that Ms. Brooke Castillo consistently responds to her clients with
1) Patience
2) Understanding
3) Confidence
4) Softness
5) Compassion
6) Positivity
7) Optimism
She responds this way every time regardless of the type of problem, the personality of the client, or the abilities of the client. She always meets the client where they are at. What “thoughts” does she deliberately think of that enable her to consistently treat people the way she does?
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