Phone Call Anxiety


Ever since I can remember I have had anxiety about calling people on the phone. When I see it ring, I don’t answer it and if I need to call somebody I procrastinate doing it for as long as possible.

This is starting to affect my work as my boss wants things done quickly and I would like to finally get over this fear. It is even worse when I need to make a call and there are other people in the room. I’m not sure where it comes from or what exactly it is that makes me nervous as I am comfortable with public speaking.

I think my model would look like this:

C: Need to call vendor to inquire about getting a product for discounted price.
T: I don’t want to bother them, they will be annoyed with me, I don’t know what to say.
F: Stomach in knots, nervous, frustrated with myself for being dramatic.
A: Avoid calling.
R: Making small tasks take way longer than necessary going back and forth over email.