Model as closed system

My brain is freezing around how to wok with the model with specific areas of circumstance,

C: 3 out of 7 clients check post-coach session survey that states “This work isn’t really helping me and it’s not worth continuing to pay for this.”
T: The work I have to offer is helpful and valuable to others.
F: Confident
A: Dismiss the 3 answers and focus on my own belief in the value of my work.
R: I offer work I believe even though 3 out of 7 don’t see it as valuable.

Something seems off here; like the model is a closed system that isn’t open to others experience of my work as valuable or not valuable.
Can you help me see what I may be missing here? Thanks!